Grievance Redressal
Grievance
Redressal
At Thread Rare, customer satisfaction is our priority. If you have any complaint, issue, concern or feedback regarding your order, payment, delivery, product quality or service experience, our support team is here to assist you promptly and professionally.
Customer Support
For any concerns related to orders, exchanges, returns, refunds or delivery, please contact our customer support team.
Email: help@threadrare.com
Phone: +91 76786 14634
Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM
Grievance Officer
In accordance with applicable consumer protection guidelines, you may contact our Grievance Officer for unresolved complaints or escalations.
Email: help@threadrare.com
Response Time: Within 48 Working Hours
Support Type: Escalations & Complaint Resolution
Need Immediate Assistance?
Our team is committed to resolving your concerns as quickly as possible. Please feel free to contact us through WhatsApp or email for faster support.
